At MORDEY WEAR LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Us
This website is operated by:
MORDEY WEAR LTD
Registered Address: 5 Merevale Close Washington, Tyne and Wear United Kingdom NE37 3LP
When you visit our website, place an order, or contact us, we may collect certain information, including:
Personal Information
Full name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Order details
Customer service communications
Automatically Collected Information
When you browse our website, we may automatically collect certain technical information, such as:
IP address
Browser type
Device information
Website usage data
Pages visited
Cookies and similar technologies
This information helps us improve website performance and provide a better customer experience.
3. How We Use Your Information
We may use your personal information for the following purposes:
Processing and fulfilling your orders
Providing order confirmations and shipping updates
Responding to customer inquiries
Managing returns, refunds, and customer requests
Improving our website, products, and services
Preventing fraudulent transactions
Maintaining website security
Complying with legal and regulatory obligations
Sending marketing communications where you have provided consent
4. Payment Information
All payments are processed securely through trusted third-party payment providers.
MORDEY WEAR LTD does not store complete payment card details on our servers.
Your payment information is handled according to the privacy and security policies of the relevant payment provider.
5. Sharing Your Information
We may share your information only when necessary to operate our business, including with:
Service Providers
Trusted third-party partners that help us provide services such as:
Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Customer support
Analytics services
These service providers are only permitted to use your information to provide services on our behalf.
Legal Requirements
We may disclose your information when required by law, legal proceedings, government requests, or to protect our rights and the security of our business.
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your preferences
Understand how visitors use our website
Improve website functionality
Provide relevant services
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we use appropriate security measures, no online transmission or storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Complete transactions
Provide customer support
Meet legal, accounting, or reporting requirements
Resolve disputes
When information is no longer required, we will take reasonable steps to securely remove or anonymize it.
9. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
The right to access your personal data
The right to request correction of inaccurate information
The right to request deletion of your information
The right to object to certain processing activities
The right to withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
10. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you updates about products, promotions, and services.
You can unsubscribe at any time by following the unsubscribe instructions in our emails or contacting us directly.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our website is not intended for individuals under the age required by applicable laws to provide personal information independently.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.
Any updates will be posted on this page with the revised “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
